Ferrero Turkiye requires a reliable and timely supply of sensitive products, such as chocolate and confectionery, while maintaining their freshness and quality across retail locations throughout Turkey. Preserving the cold chain is vital, especially for products that require temperature-controlled transportation. Additionally, there is a need for a logistics solution that can effectively manage high-volume shipments, maintain optimal stock levels, and respond flexibly to sudden spikes in demand during promotional periods. Ferrero Türkiye aims to enhance customer satisfaction, uphold its product quality standards, and ensure sustainable operational efficiency through a logistics infrastructure that provides full traceability across the entire supply chain.
Industry
Food
Solution Offered
Temperature Controlled Logistics
Customer Since
2014
Services Location
Turkiye
As Ferrero, we are highly satisfied with our longstanding partnership with Netlog. Their solution-oriented approach and professional service understanding are the key elements that strengthen our collaboration. We confidently recommend Netlog as a reliable business partner.
Atakan Aşkın
|
Ferrero Supply Chain Director
Some of the Advantages We Provide
Netlog Facts
With 26 hubs across the country and a scheduled delivery program, we manage Turkey's only fully integrated temperature-controlled cargo delivery network.
With an owned fleet of 1,200 double-deck and multi-temperature trucks and distribution vehicles, we operate the largest temperature-controlled distribution fleet in Turkey.
We manage the daily movement of 360 truckloads of products between our temperature-controlled warehouses.
We provide daily delivery and collection services for chilled, cold, and frozen products to 33,000 locations.
Netlog has provided a specialized logistics solution to deliver Ferrero Türkiye’s sensitive products, such as chocolate and confectionery, to locations across Turkey without compromising on quality standards. To ensure the products are transported without being affected by temperature fluctuations, advanced temperature-controlled storage and transportation systems have been implemented. This infrastructure allows for the preservation of the freshness and structural integrity of delicate products like chocolate, ensuring they reach the end consumer in optimal condition.
Additionally, Netlog offers flexible capacity solutions to respond to Ferrero’s seasonal demand fluctuations, facilitating the seamless handling of high order volumes. With its advanced IT infrastructure, Netlog provides Ferrero with complete visibility at every stage of the process, supporting the security and traceability of operations. This tailored solution optimizes Ferrero’s logistics processes, helping to sustain brand quality and maximize customer satisfaction effectively.
Netlog Approach
Solutions Implemented
1
Temperature-Controlled Storage and Transportation
We provide specialized temperature-controlled storage areas and transportation vehicles for Ferrero’s sensitive chocolate and confectionery products. This ensures that freshness and quality standards are maintained, allowing for secure deliveries to retail locations.
2
High-Volume Distribution Network
With regular high-volume shipments to over 350 retail points across Turkey, we ensure that Ferrero’s products are delivered securely and on time.
3
Flexible Response to Seasonal Demand Surges
During peak periods such as holidays and special campaigns, we offer flexible capacity solutions to handle Ferrero’s increased orders without any disruptions.
4
Product Transfer and Handling Services Between Warehouses
We handle Ferrero’s bulk product shipments in our warehouses, preparing them for retail or distribution points and efficiently managing product transfers between different warehouses.
5
Real-Time Traceability and Enhanced Reporting
Through our advanced IT infrastructure, we offer Ferrero real-time traceability across the supply chain, providing detailed reports that enhance process transparency, operational efficiency, and customer satisfaction.
Ferrero Turkey aims to provide reliable and timely distribution of its delicate chocolate and confectionery products to retail points across Turkey while maintaining their freshness and quality. For these temperature-sensitive products, the complete preservation of cold chain processes is essential. Additionally, managing high-volume shipments, effectively controlling stock levels, and meeting the rapid increases in demand during campaign periods require a flexible logistics solution. Ferrero Turkey’s goal is to increase customer satisfaction, maintain product quality, and ensure sustainable operational efficiency through a logistics infrastructure that enables full traceability across the entire supply chain.