Doğuş Oto is a prominent automotive Distributor in Turkey, operating as a part of the larger Doğuş Group. Established in 1999, Doğuş Oto specializes in the retail and after-sales services of some of the world’s leading automotive brands, including Volkswagen, Audi, SEAT, ŠKODA, and Porsche. The company operates through a network of modern and well-equipped dealerships across Turkey, providing a wide range of services, from vehicle sales to maintenance, repair, and spare parts.
Doğuş Oto is known for its customer-centric approach, focusing on delivering high-quality service and customer satisfaction. The company has also invested in digital transformation to enhance the customer experience and streamline its operations, ensuring it remains a leader in the Turkish automotive market.
Industry
Automotive
Solution Offered
Supply Chain Management
Customer Since
2018
Services Location
Turkiye
Netlog has been a reliable and strategic logistics partner for Doğuş Otomotiv for many years. Their support has been instrumental in ensuring the seamless and efficient continuation of our logistics operations, allowing us to deliver the best service to our customers. With the customized and flexible solutions they offer, we can quickly adapt to changing market conditions and successfully manage our operations.
Mustafa Karabayır
|
Doğuş Oto GM
Some of the Advantages We Provide
Netlog Facts
We provide local storage and distribution services across 6 continents and 9 countries.
We serve over 4,000 local, national, and global companies in various countries with comprehensive storage and distribution solutions.
In any given time, we manage the "FIFO/FEFO" processes for over 2 million SKUs from diverse industries in our warehouses.
The conveyor belts in our warehouses span a total length of 36 kms.
We handle more than 1 billion boxes through our warehouses annually.
We are experts in the use of advanced warehouse automation systems and collaborative robot (COBOT) technology.
To meet Doğuş Oto's need for fast delivery of spare parts across the country within 36 hours, Netlog re-engineered a dedicated distribution network tailored to the customer’s requirements. The Netlog team, stationed at Doğuş Oto’s spare parts warehouse, takes full responsibility for managing the entire process, ensuring prompt delivery of parts from a centralised warehouse to the relevant service locations as needed. Spare parts are organised and dispatched based on optimised distribution routes across Turkey and are swiftly transported to service points using a dedicated fleet, custom-designed by Netlog for Doğuş Oto. Additionally, Netlog efficiently manages the return process for parts sent back by dealers.
Netlog Approach
Solutions Implemented
1
Delivery Management
Netlog manages Doğuş Oto’s parts distribution operations with dedicated vehicles, ensuring 62,400 annual deliveries are made safely, accurately, and on time, without damage or errors.
2
Flawless Inventory Management
Netlog efficiently manages Doğuş Oto’s extensive inventory of 10,000 SKUs, ensuring that all stock levels are kept up-to-date and accessible at all times.
3
Specialized Transport
We handle the secure transport of sensitive items such as vehiclewind shields, ADR-regulated materials, and electric batteries, ensuring these products reach their destinations without any issues.
4
Daily Shipment Management
Netlog handles last-minute and unplanned orders from distributors, collecting these orders up to one hour before vehicle departures. We use our transport management system to sort and plan delivery routes based on the most efficient routes, ensuring on-time deliveries.
5
Handling Operations
We meticulously manage loading at factories and unloading at distributor locations, maximizing operational efficiency and product safety at every stage of the process.
One of the key factors behind the success of Doğuş Oto, Turkey’s largest automotive distributor, in aftersales services is the efficiency of its spare parts logistics processes. It is neither practical nor financially sustainable to stock the spare parts for the 8 brands represented by Doğuş Oto across its 36 main service centres and hundreds of subsidiary service points in all 81 provinces of Turkey. As a result, Doğuş Oto required a solution partner capable of managing the rapid delivery of spare parts from a central warehouse to the relevant service centres as needed.